Delivery & Shipping Policy

At Decasa Living, we curate more than just exquisite pieces for your home — we deliver a seamless, elegant experience from our store to your doorstep.

---

Domestic Delivery – Across Jordan

We proudly offer delivery across the Kingdom, ensuring your selection arrives with the refinement and care it deserves.

• Orders within Amman under 20 JOD: 3 JOD delivery fee
• Orders outside Amman under 20 JOD: 4 JOD delivery fee
• All orders over 20 JOD: Complimentary delivery

Delivery Hours: Daily from 10:00 AM to 10:00 PM

Estimated Delivery: Within 48 hours across Jordan. You will be notified once your order is out for delivery.

---

In-Store Pickup

Prefer to collect your order in person? We offer complimentary in-store pickup from our boutique.

• Notification will be sent once your order is ready
• Please present your order confirmation upon collection
• Typically ready within 24 hours

---

Gift Delivery Service

Celebrate elegantly with our premium gift delivery options:

• Luxury wrapping
• Personalized note cards
• Scheduled delivery

Select the “Gift Option” at checkout and let us take care of the details.

---

International Orders

We are pleased to offer international shipping upon request.

• Contact our concierge team for bespoke arrangements
• Fees and delivery times vary based on destination

---

Need Assistance?

Our customer care team is at your service to ensure every delivery reflects the sophistication and attention to detail that define Decasa Living.

📞 Contact Us: +962 7 9689 9996
📧 Email: customercare@decasliving.com
💬 Live Chat: Available daily from 10:00 AM to 10:00 PM